Defence Forces Canteen Organization (DFCO) was formed in April 1973 and eventually took over management of the retail outlets from NAAFI on 1st July 1974. It is the official trading organization for the Army, Air Force and Navy and was founded on the recommendation of a Government committee. It is financially self-supporting, has no capital or shareholders and serves no private interests. No individual or group of individuals have any financial stake in the organization.
DFCO operates solely for the benefit of the members of the three services whereby profits made are ploughed back to its operations and the balances disbursed to the services through DHQ.
It is a medium sized chain of supermarkets with 23 shops with a turnover of over a billion shillings. It has more branches than some of the leading supermarkets in the country.
DFCO mission is to provide quality service delivery to the Defence Forces.
CONTROL AND MANAGEMENT
DFCO Council . The top policy making body is the DFCO council, chaired by the CDF with the service commanders, Cabinet Secretary, VCDF, ACDF P & L, MD DFCO as the members while the Chief of Pers DHQ is the secretary.
Board of management. The Board of management looks after the day to day running of DFCO, chaired by the ACDF (P & L). The rest of the members are:
- U/SEC (MOD)
- COL PERS (DHQ)
- COL PERS (HQ KA)
- COL PERS (HQ KAF)
- COL PERS (HQ KN)
Secretary (Chief of Pers and Admin Offrs - DFCO). The board meets once a quarter.
SHOPS AND OUTLETS
DFCO reaches its customers through a network of ships: 23 shops, 10 cafeteria and a few shoppets. There are about 769 DFCO staff and the shops are managed through the managers and at the regional level, the area managers. There are a total of 11 Area Managers.
The primary objectives and obligation of DFCO is to provide service for members of Defence Forces at those locations approved by the DHQ. Some of the functions undertaken include the following:
- The provision of items required for messing of service personnel which are not provided in the official ration scales.
- The operation of canteens or any other services when requested to do so by a unit commander with the approval of the appropriate service Headquarters.
- The operation of shops for sales of groceries, household goods and supplies to messes.
- Hire purchase scheme facilities.
DISTRIBUTION OF PROFITS
Annual Remittance. Part of the profits realized by DFCO are remitted to the services and DFOCA, in support of various projects.
Sports Levy. Defence Forces Sports teams have excelled in various disciplines and DFCO has had a contribution in this in terms of sports levy remitted at regular intervals to DHQ for distribution.